Virtual Visits

Secure Telehealth. Made Simple.

Vital Health and Wellness utilizes Doxy.me as our telehealth platform for virtual visits to make your healthcare experience better. Virtual visits are scheduled by appointment.

This HIPAA-compliant platform includes login capability via internet access for patients.

Contact our office at 217-703-1444 for questions or help regarding your virtual visit.

Join Your Telehealth Visit

Click the button above to enter the virtual waiting room. If prompted, allow camera and microphone access

Before You Start (2 minutes):

Use Chrome or Safari for best results
Allow camera and microphone access when prompted
Choose good lighting and a quiet/private location
Have your pharmacy info and medication list ready
If you have home readings (BP, glucose, temp, weight), have them available

How It Works:

Click the link above

Enter your name and allow camera/mic access

Stay on the page (virtual waiting room)

We’ll join you when it’s time

Troubleshooting:

Refresh and try again

Check browser permissions for camera/mic

Move closer to Wi-Fi or switch to cellular data

Close other apps using your camera (Zoom/FaceTime/Teams)

Important: Telehealth is for non-emergencies only. If you have chest pain, severe shortness of breath, stroke symptoms, uncontrolled bleeding, or feel unsafe, call 911 or go to the nearest ER.